Returns & exchanges

Made for you, not for a warehouse — here's how that works.

Every Kaltro Wear piece is printed to order just for you, so we can't accept returns or exchanges for size or colour — please check the size guide before ordering.

If your item arrives damaged, misprinted or defective, email us within 30 days of delivery with your order number and a photo, and we'll send a free replacement.

How to request a replacement

1. Email hello@kaltrowear.com within 30 days of delivery.
2. Include your order number (it starts with KW-) and a clear photo of the issue.
3. We'll confirm and send your replacement — no need to ship anything back.

Wrong address?

Orders returned to us because of an incorrect or incomplete address can be re-shipped at the customer's cost. Please double-check your address at checkout.